![]() The other link gives the entire user guide. It says rings: 6 but I think my answering machine picks up after 4, so I'm guessing one of these 2 things is the issue'? One of the links said go to basic setup: I see it says:Īuto answer says 'off' should that be on? Your first link leads me to do a test report and check connections but I can manually get a fax, and send one, so by default, I guess I'm set on this? You said 'enable auto fax setting on printer' I'm not sure how to do that. I have a separate answering machine (yeah, old school), so I think I'm 'clear' on that'? You suggested: 'disable voicemail', do you mean make sure my phone isn't receiving the messages? And that messages aren't being left in my phone? I think I'm set with that, because I have a landline, and the messages are not stored 'inside' the phone by my telephone provider. But if you mean an HP printer software update? I'm not sure? should I be doing some kind of HP printer update manually? Do I even have any? How would I know? And how can I check if I even have any? I don't think it's related to any software update (windows software update I think you mean?). You asked if it was a recent issue: I'm actually not sure that could be from day one! Take care now and have a splendid week ahead. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. Please reach out for any issues and I'll be there to assist you. I genuinely hope the issue gets resolved without hassles and the unit works great. Also, turn on the Auto Answer setting so that the printer does not automatically answer incoming calls. On, Set the Rings to Answer setting to a high number to allow you to answer the incoming call before the printer answers. Please check pages 68-84 which should also help you a great deal. This user guide link: is also very useful where it gives you all the information that you need regarding receiving faxes correctly and changing settings. Then follow all the steps in this link to resolve the issue Check with your Phone company on how to do it.Įnable the auto fax setting on the printer. If it is not being done, you will not receive faxes automatically. ![]() Have you checked the fax settings to see that voicemail is disabled? Otherwise, you will not receive faxes automatically. ![]()
0 Comments
Leave a Reply. |